Eastern Bank Corporation
Client Review on Eastern Bank Corporation
Feedback:
This place is consistently a nightmare. Most recently I deposited two checks from Eastern into an Eastern account. One was from one of MY accounts into another of my accounts. Form was filled out properly that they should go in as CASH. Teller did not understand that. I spent 20 minutes waiting for the transaction to be "fixed" but apparently it was not. Since the Loring Ave. branch closed, unfortunately there are times I have to use this branch. I WOULD RATHER HAVE A ROOT CANAL THAN GO THERE!! Closing the Loring Ave. branch was a big mistake and a major hassle for those customers who appreciate good service and can't afford to lose time due to others' incompetence. Not sure that the folks who made this decision to close took into account that there was construction for years in this area. At another branch recently, I could not access the manager so spoke with someone who said that manager would call me to discuss my needs. Of course, that never happened.I can't wait to be done with this bank and hope that the next one provides better service.
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