Grady Health System
Client Reviews on Grady Health System
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So nobody never answers the phone for this to be a medical center it’s very unprofessional and sad I rather wait and stay at Grady hospital for follow ups and appointments
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Worst doctors I've ever dealt with. Even worse nurses and admin. Everyone is rude, tired, unhelpful! Stay away from dr. Onyeabor especially
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Was in and out in no time. Staff was amazing, front desk , Medical Assistant Heidi , Dr. Williams, and pharmacy staff.
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Horrible! Absolutely Horrible!
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This clinic is staffed with very good doctors and medical staff, but it is extremely difficult to get follow-up appointments. Appointments can be as far in the future as 3-5 months! It can also be very challenging to get return phone calls from The Nurse Advice Line and local pharmacies have advised me that they experience difficulty reaching the doctor's if they have questions regarding prescriptions. The waits at the clinic are not long and the staff seems dedicated to providing quality healthcare, but the inability to communicate with them, for any reason is POOR. This should be taken into consideration when choosing them as the primary care doctor. Also remember that appointments are backed up. If they correct these matters, they would render superior healthcare. On one occasion I left a voice message with my name, phone number and all pertinent information about my medicine needing to be refilled. I never received a return call. Again, I called and spoke with a nurse asking a medicine refill and I never received a call back or any type of follow-up. This nurse gave her name and assured me that I would receive a return phone call. It never happened. :-(
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Worst service ever. I verified with my insurance company that the doctor is IN network but they refused to check with my insurance company. They kept saying that they are only using their system to verify the insurance not going to call insurance company at all.
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WORST CLINIC EVER!!! They take FOREVER to see you, give you your medicine, and answer the phone! Zero stars! Stay away from here!
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Ms.. Daphene was great and very personable. They had me in and out. Also willing to go the extra mile to assist me in getting my needs met.
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The doctors try to microwave your appointment without giving any valuable information. Just standard testing and no follow up. I could get the same information for free off of Mayo Clinic or Web MD.
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These is a horrible grady east point medical clinic and it don't matter to them at these clinic about bad reviews about how these medical staff treat they pts the whole staff have a bad nasty attitude towards they pts the office manager is so rude she will not call you back if your life depended on it she will ignore all your e-mails they are very lazy and rude medical staff they do just enough to get by and it's horrible the CEO at Grady health system allow these people to be mean and un careing to sick people) pts ) these medical staff is so heartless i will never ever go back to these clinic to get my medical care seen about just a evil and horrible medical staff smh .
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