Client Reviews on easthillssubaru.com

    • 4.6
  • 95 Reviews

Most helpful positive review

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By astride rachelle remy Jun 17, 2019

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Most helpful critical review

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By Andrea Tavlan Mar 17, 2019

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I leased an Impreza through Anthony Applewhaite and I could not have been more pleased with the experience. He took good care of me throughout the process and made everything clear and the process smooth.

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I have been dealing with East Hills Subaru for 9 years, I just leased my third Forester from Bob Goldman . Dealing with Bob is a pleasure, the car was delivered when promised, and all other aspects of the process went smoothly as well. Bob is well versed in all things Subaru and creates a no-pressure, positive atmosphere when negotiating. In addition to the great service in the sales department, the service team is also top notch! Leon, the Service Manager has taken great care of my cars for the past nine years. The team is friendly, knowledgable and very helpful. I am happy to be a repeat customer at EHS!

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Overall great experience purchasing from East Hills Subaru. A fair and transparent process. I would recommend Ira Knigin to any of my closest friends or family members as a salesperson. He is very knowledgable about all the models' features and really cares about getting you in the car you want. Phil, the floor manager was super helpful as well. Looking forward to working with them again.

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Overall, the sales process was good and the vehicle was delivered as promised. While I don't think I got the deal of the century and the amount offered on my trade was lower than I wanted, the price was at least within the range of what I expected to pay. Stacey was efficient and courteous as a sales consultant. The overall process was good and I'd recommend the dealership. One piece of advice: for the extended warranty and all the extras, the word, "no" actually means "no" regardless of how many times the service is pitched. Overall, though, East Hills Subaru is a pretty decent place to buy what, so far, is a pretty decent vehicle.

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Recently I purchased a Subaru Crosstrek from East Hills and from beginning to end the experience will positive and enjoyable. There was no pressure or stress with the experience. Bob Goldman was just a delight and a true professional. I highly recommend this dealership! My Costco membership was honored and the transaction was smooth and hassle-free.

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Stacety was really helpful when we were looking for our car. We got the car we wanted and everyone was friendly and helpful. They made the purchase easy for us.

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As a first time Subaru customer, I was very pleased with my experience at East Hills Subaru. Anthony was extremely helpful in answering all of my questions, as I was looking for very specific features in my purchase. I purchased the 2019 Subaru Crosstrek Hybrid and I couldn’t be happier! Anthony was thorough and attentive throughout the process, starting with the test drive and all the way through the purchase. He even help me purchase some additional accessories after the fact. Walk don’t run to East Hills Subaru...you will not be disappointed!!

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As a first time Subaru customer, I had a very pleasant experience at East Hills Subaru and especially with my salesperson, Jennifer Santiago. Jen is very knowledgeable about all aspects of the Legacy and she is very personable, friendly and enthusiastic. Jen was particularly wonderful on delivery day explaining the many (!) features of my new car. And when we had a small issue with getting my text messages to sync, she immediately called in the "tech guy" and they both worked on trying to fix the problem. The fact that it was a blazing 90 degree day did not deter either of them from spending an unhurried hour with me. I would highly recommend East Hills Subaru and Jennifer for anyone interested in purchasing a Subaru.

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We bought a 2019 Forester three weeks ago and I could not be happier with how the whole process went. Bob Goldman and Phil Mazen were very helpful in providing information regarding the car and it's various features. They were able to find us a 2019 Forester with all the features that I wanted and the color my wife preferred.We just got back from vacation and we are looking forward to driving our 2019 Forester.

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Beautiful showroom, great sales and financing teams, all around wonderful dealership. We couldn’t be happier with our brand new 2020 Ascent! Thank you to Sales Manager Phil Mazen for the top notch service!

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