About - East Bay Finance

Overall Feedback:

I have a current loan with them and always enjoyed working with the ppl from Eastbay however my recent experience was so disappointing. I have applied for a consolidation and a guy named Ciriaco decided to help me, we had been through the application on Tuesday and he said he will give me an answer on Wednesday. I have emailed him 3 times on wednesday with no reply, finally I mailed him today as well, I have advised if he could please give me an answer, I am in meetings most of my day so I can not pick up the call. I had one miss call from his number, no message left, no response to my email. I would really appreciate it even if the email said no the loan cant be processed but no answer at all is quite disappointing. It wont surprise me at all if I now get an email or message saying no they can not proceed. Poor customer services. Veronica is great but this guy Ciriaco just wasted my time!