Dubai Islamic Bank, Head Office
Client Reviews on Dubai Islamic Bank, Head Office
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This bank is cutting money from my account every time without any reason I’m tired of calling them but no reply
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Worst mortgage bank
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I called 3 times to complain about a cheque payment not made by Dubai Islamic Bank. My call was cancelled 3 times!!! Avoid dealing with this bank!
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I received several calls about credit card if I want.. I said yes for it since I asked the representative named SAMAH is it free for life or there is any yearly or monthly charges she said it’s free for life. i received credit card and with in a week they deducted 330 from my account which was charges for credit card. I called Samah and asked about it.. she apologized first saying it was a new product so she made a mistake so now she will refund the money and block the card. but no response after that from her for a week and later on when I complaint to the DIB directly then her team coordinator called back to discuss about issue. After explaining the whole story straight away she said I asked SAMAH but as per her she informed everything to you in advance . I asked her to check call recordings and listen how Truthful SAMAH is but I got a reply sorry we don’t have recorded calls. Top of that she asked me if i have any proof apart from calls.So in short SAMAH is saying the truth but the customer means I am a lier. Well done DIB.
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DIB Worst Banking in UAE. Please never ever open your account or deal with this bank. Other UAE banks are far better.
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Terrible phone customer service. Kept me on hold (without even informing) and just hang up on me! Twice! DIB really need to work on it!
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Today i went to the branch at deira, exactly at 12 pm..and they are opun until 2pm.but they said me to go another branch without evan asking what do i want ....rude staff and stupidness at its best Never recommend this kind of things...DIB Worst Banking in UAE. Please never ever open your account or deal with this bank. Other UAE banks are far better
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Established in 1975, Dubai Islamic Bank is the largest Islamic bank in the UAE by assets and a public joint stock company listed on the Dubai Financial Market. Spearheading the evolution of the global Islamic finance industry, DIB is also the world’s first full service Islamic bank and the third largest Islamic bank in the world. The Bank currently operates 90 branches across the UAE, is present in seven markets worldwide and is expanding its global footprint to further grow and develop the industry. Serving close to 1.7 million customers, DIB offers its growing consumer base an increasing range of innovative Sharia compliant products and services.
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I have been a customer for six years and all these while DIB has always been true to their promises. My funds received much security and thrice they have successfully recovered every lost funds from my account. I feel so secured now more than ever and have no worries about online transactions. Customer care service is superb at any poin time their patience and professional handling of issues had always been joyful and greater satisfaction. Always there serving and caring for your needs. I love DIB .
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wort bank in the world.dont care attitude of the staffs.I never seen suach a bank
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