Client Review on Direct Processors

Feedback:

Using a 1 Star because there is not a lower option. Dealing with this company has been a disaster. I was told it was no problem to integrate with my POS without additional equipment and the transition would be smooth. I signed up in June 2018 as of today I am simply paying for a service I am not using. I called the Account Executive (Chris Carlstrom) last month he blew me off and directed me to call customer service. I still have no resolution and I am getting charged by First Data every month for a merchant account I am not even using. Lots of promises and ABSOLUTELY NO DELIVERY OR FOLLOW THROUGH!