Client Review on Deseret First Credit Union

Feedback:

Told me my car payment was taken care of the for the month, when no money was taken out of my account, I told the person I was speaking to multiple time it was odd for it not to show the payment being taken out, next month came and I talked to someone and said that the payment was indeed not paid for, I called multiple times to fix my direct deposit and it took me reaching out to the ceo to get this taken care of, it lowered my credit score quite a bit not making that payment, if you ever get a car loan don't go to this credit union specifically. It should have been taking care of a while ago and it shouldn't have shown up on my credit that I didn't make a payment cause I had the money to make it and I called it shouldn't fall back on me just because employees that work at 2 to 3 don't know how to do their job right.