Client Review on Del Norte Credit Union

Feedback:

There are a long list of complaints I have two many to list but these are the ones that made me write a review. The first is, it is impossible to ever find someone at there desk passed the initial front coustomer assistants. If you need something quickly dont count on that either, you will be forwarded along from desk to desk to attempt to get ahold of someone who may help. Secondly asside from that issue forget about doing any buisness with out having to go in person to the bank. If you are a single person who runs you own buisness regularly you will have to take time off work just to get anything done asside from the things you can do at the ATM. I asked to speek to a loan officer for financing with them for a recreational vehicle im still waiting for a loan officer to call me back its been over a month, and I already purchased the vehicle I wanted financing for and still never got a call back. I have been a member for over 20 years . This was my first bank/credit union. Im dissapointed in the services sadly to say. I try to stay local having other accounts, I will be forced to take my busness else where.. The tellers a great, the people giving information, are great; if they need managment guidance to compleat tasks that should be done quickly and they along with the coustomer are left waiting for managment to give approval, guidance or information. Never have I reviewed a financial institution/bank/or credit union until today. DISAPOINTED.