Client Review on DCU Marlborough Solomon Pond Branch

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After this past experience with DCU - whom I recommended to a close friend, I will be sure to go out of my way to NEVER recommend your bank to any friends or colleagues again. I am assisting with the purchase of a used vehicle which has a CLEAN Massachusetts title, however it was a buy back in another state 5 years ago. The title is clean and not branded as a buy back. DCU made us go through the entire process, and get approved.. only to shoot it down at the last minute due to the carfax report??!? The carfax report is NOT A LEGAL DOCUMENT, many times there are errors. What is a legal document is the CLEAN MASSACHUSETTS TITLE. Your processing team has refused to listen to reason, and has proven to be one step below useless. I would honestly rather finance a car with one of the New York crime families than DCU!!!!