DCS Technologies Inc
Client Reviews on DCS Technologies Inc
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It is amazing the staff is really friendly and I have had no problems with them
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New customer. Tina helped me with everything. I am starting a new business, they did a lot to get me approved for lease!!! Nice people, honest people.
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First I bought a cash register from these guys when I opened my business. It worked in a very efficient and simple way.Now, when I expanded my business, I wanted to buy a POS and I came to these guys. I did my research for other companies too. I am in Ontario, these guys showed me a demo of the system before I even spent anything!!! Their system works well and is very easy for me to use, once they trained me. I don't want to keep going but seriously, if you are looking for a cash register or POS, THIS IS THE PLACE!!
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Tested out their software and works great and gets the job done right
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Best POS Systems around and very knowledgeable and caring staff. Id highly recommend this Company
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The POS machine works as intended, for a while. They advertise their fees as 6$ a day which is fine, however there is a catch. The system can be remotely accessed by their tech team, for purposes of debugging and troubleshooting. Our pharmacy uses semi-integration (semi connection to Global Payments debit/credit card machine) but this always breaks a at the same time every 2 months. For them to fix it, you need to pay and sign a service contract. I have to call their customer service every two months - three months to get it fixed. I suspect foul play since its always around the same time. When I call them these days I get transferred to "sales" because "I am not on a service contract," and "they have no access to my server." The service contract is an additional monthly cost that they charge to fix your problems. However it is also possible that they are the reason for these "problems." When I ask how come its always the same time, the customer service rep responded immediately with "you're can't be placing the blame on someone." I don't know how to interpret this, but that was a quick defence! The lease to own contract ends after a years time. I think its better if they ask for the service contract after the lease ends as a monthly "hosting fee." If it works for you then it works, but I've have at least 1 problem every 2 months, and get charged for getting it fixed.
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