Client Reviews on Delaware Business Systems

    • 3.9
  • 17 Reviews

Most helpful positive review

0 people found the following review helpful

By David Kraynik Jan 16, 2019

more

Most helpful critical review

0 people found the following review helpful

By Sean Jan 16, 2019

more

Feedback:

Very friendly

Feedback:

Great service great job

Feedback:

I have been with DBS for a long time now and I am a huge fan. The support staff is great. Pricing is fair. And their systems are top of the line. In addition if you ever have a problem just ask for Kevin Dunn. He has been there for me since I became a customer and I am sure he will do the same thing for you. I just bought an entirely brand new system from DBS for our new location and looking forward to being with DBS for many years to come. I would highly recommend DBS!!! Ask for Kevin when you call.

Feedback:

As club manager of Steelton American Legion Post 420 in Steelton Pennsylvania I highly recommend DBS! Dave, Erik and the live help desk exceeded our expectations. From the 1st demonstration to now purchasing and going live with the future p.o.s. system we couldn't be happier. All staff is very knowledgeable and helpful making our transition from a regular cash register to a P.O.S. system flawless! Thank you all again!

Feedback:

Does great job good people

Feedback:

The customer service is the best in the POS business. You won't get support like this with any other Point of Sale company/dealer.

Feedback:

We have had the pleasure to have DBS as a partner now for over 15 years. From the early days of the POS to all the advancements of today, DBS has always been on top of their game. Dan Stubbs, Chris, Bob and rest of the DBS team have been true assets to our franchisees. They make themselves always available no matter the day or time. DBS indeed offers, "better than expected service." Well done team!

Feedback:

Leave DBS and FuturePOS in the past. For $10,000, we received a nightmarish POS system that did not include all of our menu items and, worst of all, was missing 80% of our modifiers. Delaware Business Systems (DBS), who was responsible for creating the database, set a new standard of incompetence for the unfinished system they sold to us. Their futile attempts to finish the programming that should have been done before the system was installed only made matters worse. DBS exhibited a level of incompetence I had never seen before nor since. In an attempt to salvage the system we invested countless hours finishing and improving the mess created by DBS. There was to be no happy ending as the system itself was so cumbersome, and required maintainence so time-consuming that we decided to walk away from our investment after 11 miserable months. The combination of DBS and FuturePOS was directly responsible for bringing our years-long growth to a screeching halt and nearly put us out of business. To this day it remains the darkest period of our restaurant's existence.

Feedback:

Our restaurant group of 8 locations has purchased all of our POS systems from DBS. Their local service and support has been exceptional throughout the years and I would highly recommend them. The variety of POS solutions offered by DBS helped us choose the perfect systems based on our various business models and goals!

Feedback:

DBS has always been Very helpful for our company. I'm the worst person for tech but they are always GREAT on helping me and showing me how to get things done..thanks to there outstanding staff..

Email Us

Our team would love to communicate with you and generally responds within 24 hours.

topcreditcardprocessors.com Everywhere!

Reach us from wherever you are. Get the latest updates fast.

Facebook

Get updates and follow
us on Facebook

Remain connected with
us on urgent updates

LinkedIn

Access our company
profile page on LinkedIn

 

Copyright 2024 © topcreditcardprocessors.com. Use of this website constitutes acceptance of Terms & Conditions | Privacy Policy | Legal Disclosure