About - David Grant USAF Medical Center

Overall Feedback:

My review is from 2016 which my family still talks about mainly because we wished we had said something back then. I come from a family of nurses and the nurses there at the time were the least compassionate group I had encountered in a facility. My dad passed away a few weeks after his hospitalization and my sister and I recalled the nurse saying when we asked for a private room because his roommate was coughing constantly that “if we were in a war he would be in a room with other people.” Well, uh we weren’t in a war. What kind of response is that? She also mentioned about how we should be grateful because everything is free. Very non therapeutic especially at a critical point of my father’s life and my family’s wellbeing. My father gave 20 years of his life to the Navy and to be told that while my father was in his last weeks is one of the things we remembered the most. I hope that if anyone reading this who works in the medical surgical floor to please remember that you should provide an environment of loving care and kindness. I think the staff needs to look at Jean Watson’s theory of human caring and subscribe to the 10 Caritas process. If you don’t know what they are look it up. I hope your staff learns from my experience....no one should ever feel like how we did. It hurt my family so much that we continue talking about it til this day.