Dan Garcia - State Farm
Client Reviews on Dan Garcia - State Farm
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Bad customer service
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Horrible service!! Went in to simply sign paperwork and was there for over 30 minutes to be told he couldn’t help. Had an attitude like he didn’t care and the place looks disgusting. WOULD NOT RECOMMEND TO ANYONE!!!! Go to Ben Trujillo office on heather ave!!
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Wow Dan gives his customers his cell number in case they need him after hours, a truly engaged Agent
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I have been with State Farm for five years, since I moved here from Dallas. I have always had courteous, andknowledgeable information. They worked with me on cost to fit my budget. Thank you Dan G and staff.
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Dan is amazing !! Very professional
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Dan has been my agent for over 4yrs now and we have always enjoyed his commitment to my family and our changing needs. If you are looking for an agent that stands out from the rest give him a call!
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Unprofessional! Lost insurance because I was told to pay an amount every month that was different... The woman "Bridget" forgot to tell me i needed to pay a higher amount and then went on a "vacation" and didn't call me till she returned but my insurance had been canceled for 2 weeks!!!! And then she wanted me to pay more!!! Unacceptable! The worst agent in las curves his awards in his office are probably fake and the woman working for him does not know how to do her job and is lazy.DO NOT GO TO DAN GARCIA!!
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Not very courteous and very hard to get a hold of as rarely returns phone calls. When we had a claim he would not talk to us, said to call claims. Why do you need a agent like this?
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Very unprofessional, impoliteness, and certainly lack knowledge about State Farm's services. The agent was not present at the time, therefore I was helped by a woman. When I came in, nobody greeted us or came out to assist us. I thought that they were probably closed. I waited in the reception area and a woman from the right side 2/3 door down was seated and remain seated and asked me to go in to her office. I was not aware of her position but I assumed she would be able to answer my questions regarding a car loan since she asked us to come in to her office after literally starting a conversation from the glass aquarium tank and her seated in her office. When I came in she had her dress up above her thighs for some reason and showing off half of her breasts. I immediately knew I was in the wrong place due to the impolite way she received us(my husband and I). Unfortunately I gave it a try and explained my situation, I clearly stated the problem and solution and even then she did not understand what I was talking about. She did not know how to even look up State Farm's bank phone number to even ask and get me an answer. In fact, I already knew the process but I could not do this in Texas because I now reside in New Mexico. In Texas they were helping me to the ends of the world, and I had seen someone else do this in front of me with the use of their phone line to get me answers. Until they noticed I had to do it in New Mexico. Sadly, I was expecting an easy transfer of information and getting the loan transferred and started in New Mexico. Regrettably, she was very ignorant in the topic about State Farm's services regarding banking and did not try to even search information from her database. I was very disappointed. At least I know that I'm not going there anymore. I hope that this State Farm does a better job at presenting themselves with manners and knowledge in the near future. In Texas, State Farm does know what they are doing and if they don't they strive to answer anything that comes to them confidently. I'm not sure what it is, but there is lack of professionalism in this State Farm or maybe just in Las Cruces. Best wishes to this business. (I only gave this State Farm one star because otherwise I wasn't going to be able to publicly post this review.)
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Dan is great! He always answers my calls and my questions. He is extremely knowledgeable about the many coverages and gets you the most coverage at the best price. He's got your back!
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