Client Reviews on Crossroads Equipment Lease & Finance, LLC

    • 3.5
  • 19 Reviews

Most helpful positive review

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By Randy Braden Aug 16, 2019

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Most helpful critical review

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By Markisha De Johnette Sep 25, 2019

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Excellent source for small business financing. Great company to work with.

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Great Company and great experience

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Had a fabulous experience working with Crossroads Equipment Lease & Finance. Quick and easy to work with. I'd highly recommend them to anyone needing business or equipment financing.

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Applied for a truck loan for a new 2018 peterbilt truck. Did the interview over the phone. Was then told by the dealership that the loan was declined because we sometimes carry paint which is hazmat. Last time i checked, we dont transport loads inside of the truck. It's like being being denied a house loan because you might sometimes park your car in the garage. A few years ago, we were declined a truck loan from here because we drove outside of california. I dont know why or how this company is still in business.

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One of the most atrocious customer service I have ever in my short life dealt with. Please do NOT use this company for any sort of financing, any at all. I repeat, DO NOT use this finance company! Cecilia, one of the senior collections specialist, is probably the worst of them all!

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Repod my truck no call and had the nerve to tell me I had no insurance when I got the insurance thru them horrible customer service tania is the worse nothing but a snobby attitude and they charged me an extra 350 on the repo fees smh refinancing asap

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Worst experience ever! I called them several times, had to email Ashley 2 times to finally get a response, and then once again she said she would get back in contact with me and never did. Just as well as George (3weeks) later they still have yet called to Inform me whether or not I was approved or denied. Worst costumer service ever, I definitely wouldn't recommend them. I would have given zero stars if that was an option.

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Two trucks and one trailer with Crossroads since 2017, so zero complaints here. Vanessa has handled all of my transactions, so she is Crossroads to me. Professional, knowledgeable, great communicator and a 100% straight shooter, no BS. I drive where I want and haul want I want.

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If you are looking to lease or finance equipment for your business, please contact Daniel Menne. One of the best I have had the opportunity to work with. His customer service, attention to details, and follow up after completion is what makes the experience hassle free and quick. I highly recommend you reach out to Crossroads. I promise it will be the only call you will need to make. Superb job.

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5/10/19 Today day , I called for set up my new checking account for automatic payment. $1700 for 54 months. High rate 18%. With my score 0ver 640 !!! They Manager : Tim was so unprofessional same costumer service, I felt disappointed ☹️ because they changed me $25 for the mistake no body explain me . On April 15 I gave them my new check # for withdrawals. This one ☝ will be my very first payment!!! They gave the welcome with rude costumer service and late charge fee of $25 !!!! 😡 I’m not happy!!! 0 stars for them , I’ll get refinancing from my credit union. No more Bussiness relationship for this plastic people!!!

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