Client Review on Credit First National Association

Feedback:

AVOID AT ALL COSTS!Some of the worst customer service and business practices I've ever experienced. I logged on and paid more than double what my minimum payment was and the next payment due went from June, to august. Now I'm finding out I was still liable to make a payment in july, even when the web portal did not indicate it.Not only that. I found out I was charged a late fee in may (for a payment which was not late) and instead of removing the entire "late" aspect. They simply waived the fee! Now I'm stuck with this terrible company, and awful customer service. As soon as I pay off my credit I'm never coming back again.This company does not value their customers business, only seeking to make a quick buck from that, rather than a lifetime member.

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