CPM Federal Credit Union
Client Reviews on CPM Federal Credit Union
Feedback:
Great service and employees!
Feedback:
Banked with them for years. Now only some and have moved business to another bank with better service. Their online banking is dated, customer service at the local branch varies depending on the person. On my most recent visit they had someone's private information, bank acct# and driver's license # displayed on one of the monitors. In clear view of all the other customers. I pointed out the clear security issue and they barely replied. Left it up. They have some long and varying holds they put on simple cashier's checks that my other bank doesn't have. When I asked why the long hold (5 days), the reply was 'it's policy" and then asked if I still wanted to deposit or go somewhere else.
Feedback:
Phone service sucks. I've been on hold for an hour just trying to get my account balance!!!
Feedback:
I have been with them for over 20 years great service and great people
Feedback:
Been doing business with them for 20+ years. Good service, great employees,
Feedback:
Though the staff try to help, the credit union online and mobile banking customer applications are poor and outdated. Transferring between banks and investment firms is next to impossible. We have been with them for a year and there have not been improvements. We are in financial services and their online and mobile systems are the worst!
Feedback:
Always friendly and professional! In and out without a hassle!!
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
