Client Review on Connexus Credit Union

Feedback:

We applied over the internet directly to this Lenders website on May 25th. We received one email (Automated) thanking us for the application the next day. I called on the 29th with them acknowledging me that they received the application and I would receive disclosures via Doc-U-Sign the next day. We did, signed them and sent them back. This was on May 31st. We have heard nothing from Connexus Credit Union since. When you call you can only leave a message, there is NEVER a live person to assist you. It is now June 6th and still no communication. How is this possible in the mortgage market we are currently in. I happen to be a veteran Mortgage Loan Officer and up to now, this has been one of the worst customer service experiences I have encountered in 20 years!