Connex Credit Union, Inc
Client Review on Connex Credit Union, Inc
Feedback:
Terrible for buisness accounts The system and protocol at Connex is very antiquated they dictate how their members are to manage their accounts with many hidden fees and restrictions they are continually understaffed and often dismissive to the members ( very poor customer service ) I have been a member for 15 years and recently Sharon rudewiicz failed to express how and why a simple deposit transaction was not able to be processed this can create discord and stress for members when they are told they can’t make a deposit as account holding members into the buisness account It may behoove the management to hold a customer service seminar for Connex staff members on how to navigate around these kind of situations After so ting down with a account rep Barbie she was able to provide more clarity on this protocol Sadly I will have to look at other banking options going forward
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