Client Review on Commonwealth Bank Rosebud Branch

Feedback:

As a customer I came into your bank and asked for help to scan One Off Trade Document to send to Commsec.... The blonde girl that served seemed much more interested into talking to her collegue and I have only just found out that (3weeks later)it was either never sent or sent to the wrong address. This has left me in a very difficult position and I will never trust anyone in your branch with anything to do with my money again... What a disgrace of an institution you are!