Client Review on Comdata, Inc

Feedback:

Comdata Fleet Cards- We had fraudulent charges from Texas on two of my fifteen cards...the other side of the country. Clearly Comdata was hacked. I submitted a request to have the charges removed four times and no one has a record of it. I did it by phone, website and email. Each time they say they have no record of the $1500 worth of charges. The customer service reps say they no control or access to the fraud dept other than opening a ticket and waiting 72 hours. They finally gave the number to call but said I shouldn't because they will take too long to pick up the phone. I set my speaker phone on and dialed. 35 minutes later i was disconnected. I'm back on the phone now and have been holding for another 25 minutes. Here comes the certified letter.