Client Review on Columbia Banking System, Inc.

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My wife and I are both in the industry and we had the worst experience ever with Columbia Bank. Our officer, John Draper, was not good However some things happened that were beyond his control. We got a bad appraisal littered with errors and omissions, so bad the state came to our house to take pictures along with the owner of the appraisal management company. HUD also allowed us to get another appraisal before the 6 month waiting period typically required. John Draper, would not order a second appraisal despite even HUD telling him he could do so. Instead he insisted our only option was to allow the same appraiser in our home to re-inspect repairs we needed to make. This would have been revision 3 or 4 of this appraisers report and after the fact the state had been to our house to take pictures and document the appraiser violations. A side from that John Draper was rude to my wife. So much so that she snapped at him, and that is very rare for her to lose her patience. John Draper was rude, lied to me several times, accusatory, unprofessional, and down right disgusting to deal with. To this day Columbia Bank has the green light to give us another appraiser and they will not. Avoid Columbia Bank at all costs as they will not work for you. They will work against you. Reports by my wife and I are being filed with the attorney general, congressman, senators, NMLS, and any and all other people/agencies who have any say over the way places like Columbia Bank try to treat their customers when things would no longer be beneficial to them.