Client Review on myccatcu.com

Feedback:

Very unprofessional staff. It will be better if they send the whole staff to... How to be a Banker/Teller school. For starters a professional dress code needs to be in-forced . Second the atmosphere needs to be bank atmosphere not fast food. Ever time I go in there it smells like food. Another thing is the inconvenience of having to get down every time due to no drive thru got old really fast, If I was rich I wouldn't mind the ATM fees, but I'm middle class so I'd like to avoid as many ATM fees as possible to say the least. Lastly I'd like to add that the way the phone is being answered can also use some practice, Rebecca needs to be taken off of teller and back in training there has yet been a time where I call and ask her a question where she uses the other lady as her life line, if you're having trouble do some homework. To sum it all up I have to rate Coastal Community & Teachers credit Union (Alice Branch) 1 star so I've decided to close my account to bad the Corpus Branch has to take some of this heat because they are always on the ball.