Citysave Credit Union
Client Review on Citysave Credit Union
Feedback:
Very frustrating experience! Very complicated and long process to withdraw my money. I have sent my bank details (mandate) to City Save by post on two occasions. City Save keep informing me that they have not received my details and they are currently experiencing problems with Royal Mail. They will not allow me to withdraw money until they receive details of the account that I wish for the money to be transferred to.I have suggested that I could send the completed mandate and my bank statements by email (so that they transfer money into my personal account). I have been informed that they cannot accept my bank details by email. I will now have to post my bank statements to City Save for the 3rd time, in the hope that they will receive them. I cannot understand why I keep receiving the same excuse ' we are experiencing problems with Royal Mail'.Will be closing my account down as soon as I receive my money!!
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