Client Review on City Loan

Feedback:

I appreciated all the help I received from the personnel. They were friendly and professional. There was a lot of paperwork and I thought that the number of personal references was a little much. I also thought that having two sets of pictures taken of my car, one set from me, one set from the notary was a little disturbing. It made me feel as if I wasn't to be trusted, but I had to remind myself of the things people do to cheat the system and that made it okay. I'm not sure I appreciated the notary, however. My husband gave her the title when we were outside. Once she finished with the pictures we went into the business to finish the paperwork. She unknowingly dropped the title on the ground so when it was time to give her the title, she said we had it. She said she had given it back to my husband outside, but that wasn't the case. My husband is one of those who notices everything and can walk you through what happened a day ago without missing a second. He had to go out and find the title which he did, on the ground with tire marks on the envelop where a car had run over it. We are lucky that someone didn't see it and take it. Where we were at have a lot of unsavory people running around.