Christian Financial CU
Client Review on Christian Financial CU
Feedback:
Okay so yes. The lines are long. The outside atm is seemingly always down. And the hours aren't the most convenient for people who work full time. But I have always had amazing customer service here, especially when I had a problem. When $500 was fraudulently stolen from my account I really felt like the staff went above and beyond to reassure me. They were extremely helpful informing me of what steps I needed to take to fix the issue, and answered all of my questions. Plus my money was (provisionally, but still) back in my account the same day! Everyone I've met there has been friendly and helpful, but especially Gigi and Colleen. The great customer service more than makes up for the other inconveniences. I'm really mystified by the negative reviews here. I've been a member since I was a little girl (way back when they were Serf Credit Union), and I am happy that I've stayed! Even when my employer offered a special partnership with a different credit union I chose to stay at CFCU.
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