Client Reviews on Chief Financial Credit Union

    • 4.8
  • 78 Reviews

Most helpful positive review

0 people found the following review helpful

By Andrea Johnson Oct 02, 2019

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Most helpful critical review

0 people found the following review helpful

By Matt Gable Jun 16, 2019

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Overall Feedback:

I was very impressed and well assisted by the service received. She was patient and thoroughly and clearly explained the solution to my problem. The interaction was very personal and caring. I felt that she wanted to help me and that was great as I was a little anxious on the call. You have made me your fan for life! Thank You

Overall Feedback:

Have been going to cheif for a few years, absolutely love the experience. Better than any other credit union ive been to. They’ll work with you and the customer service is awesome. Chevon is an outstanding employee, any bank should be honored to have her as an employee. 5 stars.

Overall Feedback:

Such a wonderful place full of laughter and smiles. I always enjoy walking in the door to do business.

Overall Feedback:

I worked with Dina and her team in Rochester. They were fabulous! Five stars on customer service and the beautiful branch.

Overall Feedback:

When I purchased a recreational vehicle I used Chief Financial Credit Union to finance this purchase. Chief Financial was very easy and most accommodating to me. I made payments through their online payment system with ease. If I had any questions I was able to do an online chat with Chevon who answered all my concerns. Thanks Chevon and Chief Financial Credit Union.

Overall Feedback:

We worked with Nadia Luchtman who went above and beyond our expectations. She did not stop working with us and for us until we signd on the dotted line. The mortgage process can be very stressful, complex and frustrating but Nadia walked us through the process. She explained things to us clearly, and many times, re-explained things so we understood exactly what was needed, when and why. We couldn't be happier with Chief Financial, especially working with Nadia Luchtman. She is smart, responsive, extremely knowledgeable (really really smart) and a pleasure to work with. The end result is we got the condo!! We love it!! Couldn't have done it without Chief Financial and Nadia Luchtman.

Overall Feedback:

I'm not a member of this credit union. I work for Conrail and I was surching online for a good institution to apply for a loan to help my grandchildren's mother. As I read the reviews for this credit union I became super impressed with the way the owner takes his/her time to respond to each review. Where there's good leadership, goodness in employees follow! Awesome Chief Financial!!!

Overall Feedback:

Great Credit Union to be a part of. I've taken 3 car loans with them, all with competitive percentage rates and they've come through every time with a great monthly payment. Keep up the good work!!

Overall Feedback:

I am the treasurer of a not for profit and make weekly deposits at the Rochester branch. I am greeted by a friendly staff. I really appreciate the staff’s caring attitude.

Overall Feedback:

Nadia was great to work with! She made our loan quick and easy! Would totally recommend my family and friends to Rochester Chief Financial!

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