Client Review on Champion Credit Union

Feedback:

I recently financed a product and allowed the company to withdraw $50 every week from my checking account electronically until the product was paid off. I decided to return the product and received a letter informing me of an "opt out" charge. The charge would be taken out of my account electronically.My next bank statement came in the mail and showed my account overdrawn $83 !!I neglected to go directly to the bank until the next statement arrived. Same thing. $83 overdrawn. I went to the bank and spoke with a representative who looked over a printout and showed the electronic withdraw had emptied my account, and the bank had PAID OUT the additional $83 to the finance company! I was told that my account had been shut down and I would have to replace the $83 , write a LETTER to ' the board' and deposit a minimum balance in order to reopen the account. When I asked why the bank paid the finance company money that was not in the account, she replied "I don't know." The finance company still tries to bill me for payments even after "opting out". Champion still sends me statements showing the negative balance. The bank never entertained the possibility that THEY had made a mistake. They ok'd a payment that exceeded the $50 per week agreement. And paid out money that wasn't there. As for their suggestion regarding reopening my account? You've GOT to be kidding!

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