Client Review on Centris Federal Credit Union

Feedback:

I have been a member of Centris for years. I have always paid my loans and ODP if used in full in a matter of days. Recently, I had an issue with my deposit being put in the wrong account. It was suppose to go into my account to cover my negative balance. The teller ended up putting it in the wrong account, an account I'm not on, so there fore unable to move it. I have been fighting it and emailing back and forth with a rep who tells me nothing can be done, and I'm basically out the money because it was spent by the account owner of the other account. I feel neither one of should be out the money. I recently found out that it was turned over to NAS who is now in the process of "suing" for the money. All of which is unacceptable, beings it was error not caused my me. What happened to Centris being a members life long financial partner, and helping them and correcting their errors they have made. I use to refer Centris to anyone and everyone, but in the last few years, they don't seem to be member oriented but more about the money and what they are bringing in, instead of showing they care about the member. They have officially become a bank.