Client Review on Central Sunbelt Federal Credit Union

Feedback:

Horrible customer service! Would not recommend getting Auto Loan from this bank! Paid off loan, thought all was good. After waiting a couple weeks for the title to come in, I called to ask where it was or when would it be mailed. They said they would not send title due to having an open/inactive savings account of $11. Was charged a $10 transaction fee to close out account. So I paid $10 to get $11. Have no clue why they didn't tell me this in the first place when I paid the loan off to begin with. So if I had not called I guess I would still be waiting on my title. Their rules and regulations there just don't make any sense and on top of that they are rude and lazy when asking questions/getting answers.