Client Reviews on Celtic Bank
Feedback:
Unfortunately 0 was not an option. As a couple others have stated it took 5 months to get my SBA loan done that was very painful. I worked through a "handler" of theirs (healthclubexperts) that all of a sudden had hidden fees of his own whenever the loan did fund and the highest origination fees I have ever seen for a loan that were not laid out. Of course at that point I was so eager to get done with the marathon of a loan and I was in need of the funds. Fast forward to today when I went to payoff my loan early and it took a week for them to get back to me on issuing recent payments to my account THEN there is language that you have to request a payoff 15 or 21 days ahead of time or they charge you the interest during that time even if you paid it off. Also then came a misc $100 book keeping fee. It's coincidence as well that every payment I mailed in through my bank always magically posted on Monday even though it was supposed to be there Thursday (worst case Friday). These guys are the epitome of a small business taking advantage of other small businesses. BUYER BEWARE of what you are getting into they are not customer friendly. I have my final payoff on its way but the result of bringing out the T & C for an extra $166 in interest on my loan and $100 for the "processing" fee brought on this review. Hope that was worth it Celtic.
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I don't have an account with this bank but they showed up on my credit report trying to open up an account. I need to know what credit cards who bank with you because that would be the only reason you're company would be checking on my credit! But they need to post that when they are using a different name!
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Cory Lucas was extremely quick and professional in handling a request I had for changing a payment date on my loan. He was a pleasure to work with and a great representative for your company.
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When I thought getting an SBA Loan may not be a possibility for me, Celtic Bank made my dream a reality. From the moment I talked with Scott Foster, I was treated with respect and honesty. Each of the Celtic employees I worked with during the process were professional and made the process manageable. What I loved the most was that they believed in me and my mission to become a business owner! I highly recommend Celtic Bank.
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These guys are life savers. They have helped my business and i really appreciate them. Thanks guys. Great people.
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Avoid this place like the plague! These guys literally have zero clue how to run a fully functioning business where employees can thrive. They treat their employees terrible and provide an extremely hostile work environment by keeping 80's style management in play . Also, you'll be hard pressed to find another bank that hires people that have done years in prison for dealing drugs. This place is a ticking time bomb.
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Our business has an SBA loan with Celtic. I tried to get help from Cory Lucas on a simple matter. After he refused to help, I called his manager 2 times to get a resolution and got no response. Very difficult to get any kind of help from this organization.
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I got a SBA loan through these guys and when I needed to pay it off, they were impossible to get a hold of. Multiple emails and voicemails go unanswered. Very poor customer service.
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This compnay is trash, their loan practices are so backwards you are unable to complete the loan based off their very hard guidelines that are different then everyone else in the industry. Kate Stoner is god awful to work with, she is rude and uncooperative. They lied to me about why I was not approved. They told me one thing over the phone, and another with an adverse action letter. They will waste your time, and not give you what you need. Take my advice, deal with a local lender in your hometown who wants to see you succeed, not a uppity Colorado bank with peeple you will never meet face to face.
Feedback:
An amazing bank to work with who has delivered on two SBA 7a loans for us. The company has always had top notch customer service and we couldn’t be more grateful to Ben Smith, Jodie, and the entire team at Celtic Bank.
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