Client Reviews on Google Small Business

    • 4.5
  • 70 Reviews

Most helpful positive review

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By anne palermo Oct 17, 2019

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Most helpful critical review

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By Merrylyn Obias Oct 17, 2019

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thank you cashmart.you are a recommended lending company.such a great help and the cs are very accomodating.tnx

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(Translated by Google) Hello Cash MartAt first you needed the required amount, because we needed the money, we did what you asked !!! .. but then when we got the money, it was almost gone because of the size of your fee !! .. so ok just..atleast helped !! .. our first payment until august 28 2019, but we paid august 20 2019 .. we waited for no violation, to avoid extra fees and we have a good record with you ..pero the whole week before the due date went to your txt and email we were going to pay, .. almost ten emails and txt we did but we still received the receipt through payment center, .. but at the end you still eemail !! !!! .. what do you want to happen ?? .. someone called us ..then we confirmed that we paid the first payment we thought it was ok, but not really !!! .. don't expect us to pay more on our first payment !!! .. because we already paid for it..check your email well !! vice ni !!!! !!!!, .e almost ruined us with your kakatext and email !!!(Original)Hello Cash Mart Nung una ang dami dami niyong hinihinging requirements , dahil sa kailangan nga namin ng pera , ginawa namin ang mga inuutos niyo!!!..but then nung nakuha na namin yung pera , halos naubos din dahil ang laki ng fee ninyo!!..so ok lang..atleast nakatulong!!..first payment namin until august 28 2019, pero nag bayad kami august 20 2019 ..inagahan namin para wala kaming violation , para iwas dagdag bayad at maganda ang maging record namin sa inyo ..pero buong isang linggo bago mag due date sige ang txt at email niyo na mag bayad kami,..halos sampong email at txt naang ginawa namin sinend pa namin ang resibo through bayad center,..pero at the end nag eemail pa din kayo!!!!!..ano bang gusto niyong mangyari??..may tumawag samin ..then kinonfirm namin na bayad na kami sa first payment akala namin ok na,.pero hindi pala!!!..wag kayong umasang mag babayad pa kami sa first payment namin!!!..kasi nabayaran na namin..check niyo kasi ng maayos ang email niyo!!...akala niyo naman sobrang ganda ng service niyo!!!!,, .e halos lubugin niyo kami sa kakatext at email niyo!!!

Feedback:

(Translated by Google) I am not recommending cash mart. First, their ads are misleading, it says in their website that they only have 3 to 3.5% interest but it's not. The interest is much higher than other loan app. In addition to the high interest they still have a 10% processing fee which will be paid immediately upfront of the reimbursement. So that means if you are lending 10k, you only get 9k, because they will take that 10% processing fee. 10% processing fee plus high interest is too much. They are not helping people who are having financial struggles: they are just making big money.For those who want a loan, I would recommend a TALK app or a bank that you can borrow even though there is a great requirement and at least you will not lose.2nd, which I am really annoyed about, is their customer service, so unprofessional, always incomplete the details to the point that you need one more question that takes so much time. Maybe I expected too much because they looked for professional lending company if you base it on their website but I was wrong. The way their staff handle concerns is very poor.Just advise cashmart. you should probably check with your person or better yet take your IQ test before making it an employee to learn but answering the calls and emails correctly, I don't know if they are just lazy or they are just narrow comprehension. Your customer service is totally disgusting.(Original)I am not recommending cash mart. First, their ads is misleading, it says in their website na 3 to 3.5% lang yun interest nila but it's not. The interest is much more higher than other loan app. Bukod sa high interest meron pa silang 10% processing fee which will be paid immedietely upfront of the reimbursement. So meaning, if you are lending 10k, makukuha mo lang 9k, kasi kukunin na nila yung 10% processing fee. 10% processing fee plus high interest is too much. They are not helping people who are having financial struggles: pinagkakakitaan lang nila ng malaki. Sa mga gusto mag loan, I would recommend TALA app nlng or sa bank na lang kayo mag loan kahit marami requirement at least di kayo lugi. 2nd, which I am really annoyed about, is their customer service, so unprofessional, laging incomplete yung details to the point na kailangan mo pa isa isahing itanong which taking so much time. Maybe I expected too much kasi mukang professional lending company sila if you base it on their website but I was wrong. The way their staff handle concerns is very poor. Payo lang sa cashmart. dapat siguro tinitrain nyo tao niyo or better yet pa take niyo ng IQ test bago nyo gawing empleyado para matuto pano tamang sumagot ng calls and emails, di ko alam kung tamad lang sila o sadyang makitid lang comprehension nila. Your customer service is totally disgusting.

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Im not yet have accnt but i think this app is good

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Hello CahMart,I am not sure if you are still requiring me to send additional documents for my loan application or is it already declined? I have not heard anything from you guys after submitting all the papers you asked me to furnish. I am in Limbo right now. Would you care enough to inform me what's happening with my application? I guess everyone deserves a closure, right? Thanks in advance.

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frustrating.. no updates someone emailed me said still verifying.. then almost 1week no updates.. hope you can give me feedback

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Thank you cashmart for being my helper with my financial needs. Always doing extra mile for their clients. Hope to have more business with you.

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Im so disapointed. They mailed me about the lacking requirements and i send it to them. Then after completing the requirements they send me an email that they will call me the next day for the phone evaluation. Then i waited for the call. But until now no call from them.. Its a week now. But no results from them.

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Strongly I don't recommend to anybody! They will call you to tell you what are the PAPERS needed for the application but each time they receive your documents, they always have something to say and will ask you additional papers which is really hassle. I decided to cancel my application and blocked all the means of communication through phone and email with them plus the interest rate is so big you can't imagine paying it for a month! They are definitely LOAN SHARKS! STRONGLY NOT RECOMMENDED!

Feedback:

Quick and painless. Had an emergency and I was treated right.

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