Client Reviews on Cash Converters UK Head Office

    • 2.1
  • 15 Reviews

Most helpful positive review

0 people found the following review helpful

By J Kemp Oct 17, 2019

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Most helpful critical review

0 people found the following review helpful

By vic demuth Sep 26, 2019

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Thank you for helping me with a tracking number sorry I for got your name but you helped loads item has arrived 100% brand new saved ££

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Scammers BEWARE!sold me a phone that was not unlocked as stated in there online advert..was paid for via Visa and delivered on time...contacted the store for a refund and the phone was locked too orange and I am on 3 network...they said return the phone for a full refund within 5 working days! Which I done within 24 hours signed for recorded special delivery...still waiting for my refund 11 days later..staff abusive and do not return calls..also lie blatantly.. this was the shipley store..had to contact the ombudsman and trading standards leaving it to them now...I'm told they will win my case with ease...ALSO THE HAVE READVERTISED MY PHONE FOR SALE WHICH IS ILLEGAL ITSELF!(YES MY PHONE AS U HAVE NOT PAID ME!HORROR STORYS ALL OVER THE INTERNET ABOUT THIS BUNCH OF COWBOYSBEWARE EVERYONE*** DO NOT BUY FROM THEM ***YOU HAVE BEEN WARNED !!

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Cracking peeps up there, even Dougal.

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It is always a pleasure to ring HQ and speak to Tracy or Louise who are always very helpful and just plain nice to speak to. Thank you for your continued help and support. Is always appreciated. xx

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Put tv in on buy bk and pulled it two days before due to run out never Put anything on buy bk

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Absolute disgrace! Went back to get some help with my e-cig not working properly and had the same man who sold me it 3 weeks before (awfully nice when i was buiyng it) roll his eyes at me as soon as i said i got a problem with it. The vape was tasting burnt and it was unbearable even tho he tried it and said it was totally fine and must be my fault for not using it properly! Went straight to another vape shop and as soon as the vendor tried it said it was nasty and unbearable! Stay away from this Runcorn store when it comes to vaping products because u will not get any help or aftercare whatsoever! Rude and horrible Runcorn man and his colleague Jan! Problem got solved in less then 3 mins in another shop after two lovely workers tried it and agreed it tasted awful and nasty when a cash converter member of staff was saying its all perfect laughing in my face! So shocked still! Avoid at all cost Runcorn Halton Shopping City cash converter!

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Awful staff. Won't give any help, just reading from a script. Won't refund for faulty goods despite consumer rights and sale of goods act. They need to be shut down.

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Could you guys calm down a bit on the fake 5star reviews on your stores especially in the essex area it's very misleading for people and doesn't look good. EDIT FOR REPLY shows how much you know LOL I'd Google that before you reply with something stupid like that

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trying to enquire about returning a product i brought online THAT DOESN'T WORK and their contact number is off. why does this company even exist. Please go bankrupt already. NEVER will i ever purchase anything from here again

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Rude staff that don't have a clue what their goods are. NEVER GO.

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