Cash Converters Greenstone
Client Reviews on Cash Converters Greenstone
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Good quality stuff here at bargain price. Just keep your eyes open and always check if something works before leaving the shop.
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Bargains galore and if you ask rely nicely they might even drop the prices by a further 20%
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This is alright for a pawn shop franchise. The staff seem engeric and helpful. As with all pawn shops they only give you a fraction of the price your goods are worth or what they cost for a new replacement.
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Worst cash converters in the whole east rand extremely poor customer service would recommend any body to shop at this store as staff are not available for service and lies to customers about management being in the store plus they sale broken goods for the same price as there other franchise store with the same product in a working condition and would not recommend buying from this store as we have proof and evidence of non performance very poor service rather go out of business 👌sale person said we can go ahead and report the so called cash converters experience a customer must experience from a poor service (can report this to the customer service consumer act as this is unfair trading) and we have proof of the service we experienced and sent to there head office online website 👎👎👎👎👎👎👎
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Website trading hours are wrong. They close at 16:30hrs. Or whenever it suits them.
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Maybe this place was a great place before. The staff greeted when we came in and offered help. Good, that is how it is supposed to be. After spending some time in the shop, I noticed there is a wide variety of goods to buy. Some of the stuff is in really bad condition. For example, your PSP consoles are in various conditions.. Some does not even look like they should be on sale for the state they are in. And you have so many? Does it not sell? Same for the notepads & gaming consoles, so many. Either you are pricing them too high or you simply do not have a market for them. Why not exchange with another Cash Converters branch if you have too many of an item? Not sure if you are allowed to do an exchange between branches?When I finally decided to buy 2 PlayStation game discs, I waited at the counter for longer than I should. Staff were just looking at me, waiting for each other to help me. Worst part is that after a long search through their discs they told me they cannot find either one of the game discs? Wow, what a disappointment!! I want to spend the money but the staff through their incompetence prevented me from spending a cent in this shop. Do not put something on sale that cannot be sold. The shop was not that busy. Some of the staff can go through the discs to match the case with the disc. Remove the empty cases from the shelf. This shop should re-think it's strategy. Change your music to something everyone can listen to. The music should be for the customers and not for yourselves. There is no point in keeping so many of the same thing if it does not sell. Buyers should offer a lot less on these items, especially if it is outdated consoles. Mark them down and get them out. Become the bargain store again. It is all about stock-turn. It is like your business is stagnating. This is not the Cash Converters we used to know. You can do better.
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Unhelpful and unmotivated buyers, they have no interest in serving the client.
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Less than desirable. Customer service non-existent.
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Very good place and quality second hand product with affordable prices
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They'll offer you squat for your goods.
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