Client Review on Payment Vision

Feedback:

I DO NOT recommend to anyone. Customer service is terrible because the employees and management are both rude and unprofessional. I hate dealing with them and I am currently looking into switching my loan to somewhere else so I no longer have to.. I have a list of complaints but today they added $20 to my payment for late fees that “a employee failed to collect over time” so I asked for the dates and she changed the amount to $8 from 12/18/17 (mind you it’s 07/12/18). I am overpaying already as it is, then you have to pay a extra $4.95 anytime you make a payment and on more than 3 occasions I paid (before 6 o’clock) and they still failed to process my payment untill I called in and reminded them to.. SAVE YOURSELF THE HASSLE AND STRESS!