Capital City Movers NYC
Capital City Movers NYC Reviews
Erin Vega
1 contributions
0 helpful votes
Overall Feedback:
Do not use this company to store your items. The moving team was great but once your items are in their "private" storage facility you will not be able to access YOUR items This was vague in the contract so I asked the sales representative if I would be able to pull anything out of storage if I needed to. I was assured that I would be able to. I was under the impression that their storage facility had a store front and I would be able to call in advance and pick up. This is not the case. They will attempt to find your items and for a $300 + tax fee they will bring them to you. I was not informed of this until I read my cc statement with the capital city movers charge listed. I just called because I need a document that is in storage. It is october 2nd. I can go get it if I wait until October 12th or I can pay $300 to have the items the paper is in delivered. The manager will not speak to me and has told his sales rep to tell me he has to review all phone and email conversations before he will call me tomorrow. If you are only moving, they are good but if you need storage be sure you will not need anything.
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