CAMPUS USA Credit Union (Summerfield)
Client Review on CAMPUS USA Credit Union (Summerfield)
Feedback:
I took a Coke bottle full of change into the credit union to be counted. Several months ago this same Coke bottle contained $183 when I had it counted here. The teller took the bottle into the back and ran part of my coins through the counter and stopped it. She then came back and counted the rest of my change. She came to me and gave me a slip saying I had $117 in change! I collect my change by emptying my pockets every night into this bottle. It can't possibly vary that much. When I told the teller this, she got an attitude and wouldn't listen. I went back the next morning and talked to a rep at the bank about this. She was not concened whatsoever. I asked her for a breakdown of the change that was in my bottle and she got it for me. I told her I wanted to draw this same change out of my account and fill the bottle to see if it would fill it up. She then got very defensive and told me they never make mistakes and that I was out of luck. I proceeded to close my accounts $9900.00. VERY POOR CUSTOMER RELATIONS AT THIS BANK!!!
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