Client Reviews on California Coast Credit Union La Mesa Branch

    • 3.7
  • 16 Reviews

Most helpful positive review

0 people found the following review helpful

By Dorothy Littlejohn Jul 16, 2019

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Most helpful critical review

0 people found the following review helpful

By C W Aug 16, 2019

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It's been my bank 🏦 for 20+years, love it.

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Friendly and great service

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This bank is a joke. They will rob you in overdraft fees, and make easy transactions harder. Their customer service line is also a joke. They will transfer you to a call center that is not the bank and can't answer questions, making you wait a whole business day for a reply. Worst credit union ive ever been a member of. Everytime I walk into the la Mesa location there's long lines and only two tellers.

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Great bank. Awesome people, even better service. Never any problems. Thank you guys!

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Every single time we go to the La Mesa branch, different people tell us different things. Try to accomplish something simple, end up with a frozen account, just this morning! We've been customers since the place was Santel, and it's gone downhill ever since. Today the computers were also broken -- they said they had a service call in, LOL. I think it's time to switch to a different CU altogether.

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Been a customer for 20 years. My wife and I both left message for someone at CAL COAST regarding an auto loan. They did not return either of our calls or even reply to our email. ( And we have 2 accounts, good credit and $ in the bank ) Kinda a bummer, lot of work for us to switch banks, but we are slowly going to transition our accounts to another institution..

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###Buyer beware### I am a small business owner and have been a member for twenty years but have no intention on continuing. If you have worked hard for your credit score and care about maintaining it dont go here. VERY disappointed in this financial institution and their handling of my application to increase my credit card limit from a mere $300 dollars (which I have had since high school) to increase the amount to something that is more substantial and helpful for an adult in an emergency situation. Long story short the loan officer did nothing close to his due diligence in preparing my application, did not write down the correct information. Simple said you have awesome A+ credit shouldn't be a problem what so ever. WRONG I was declined and basicaly told that they have washed their hands of it. Now im left with the hit on credit which dropped my score a good amount and nothing to show for it. What is the point of good credit or loyalty? None in their eyes.

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Not very friendly from my experience. Will not be returning.

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Always helpful and pleasant. Live Ca Coast.

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Going for 5+ years now

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