Client Review on California Coast Credit Union Escondido Branch

Feedback:

If you ever see a teller with the name badge Diana, step back in line and wait for another teller. She was very rude and unprofessional for a person working at a bank. She gave me false information which I got charged for the next day. On my next visit there, I decided to inform the supervisor what had happened. Instead she responed "What would you like me to do about it?". Needless to say, all I wanted was some professional help and an apology for false information given. I did NOT even ask for a reimbursement of the charges. As if the superviosor wasn't pleased enough, she even threaten us with quoting laws. Throughout this whole visit, there was no apology AT ALL. Please do yourself a favor and find another credit union that has a sense of customer service.