Brilliant POS, LLC
Client Reviews on Brilliant POS, LLC
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Very happy with services, selection and overall vibe. I would highly recommend this team!
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This company is awesome i have been with them for past 4 years always helpful. Thanks Aaron
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Brilliant POS has helped me out time and time again. They took time to train my employees and went the extra miles when I needed support the most. Highly recommended.
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Terrible customer care. Only available to sell you products and updates. Once get your money no help available. Sold updates that crashed computer costing more money. Steer clear
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Awesome POS company!
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Me and my partner saw the good reviews and decided to buy a system from these guys for a liquor store we opened in Jan 2016. I have never had an experience worse then this. I am glad all you other people have been lucky. We bought a system from BrilliantPOS, with CRE(Cash Register Express). Initially, things looked fine, except it kept freezing ALL the time. After months of trying, they finally replaced the system. Same issues after couple months, and we just let it go. We even bought the premium tech support for $69/month. Then, we check our inventory in the system and its showing trillions of dollars. We contact tech support, they said they had a glitch with the system and they need to do an update to fix it. Update was done and stuff but it still shows insane numbers for inventory. Now, the tech support says ONLY way to fix it is buy a Cypher9700 handheld scanner, which is the ONLY way to erase the current inventory file and then we have to basically put everything back in the system(About 200k+ worth of liquor). We contact aaron, who is willing to sell us the handheld for $1700 instead of $1900. No other options are offered. I am glad I didnt change to this pos at my other stores.
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Aaron was very helpful to me when I was shopping for a new pos this past winter and now after using clover for a few months I am pleased to say it was money well spent! Thank you Aaron for all your help!
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I use them as my merchant processor. The clover system made ordering and inventory a lot easier and the company was pleasant to work with
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Stuart at Brilliant POS was patient and helpful in the process of choosing our POS system. He had suggestions and was cognizant of our needs and financial limitations.
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My experience from information to setup, and months of operation has been excellent. My guy, Stuart has answered every single question I’ve had—and followed up to make sure I’m good to go. I highly recommend Brilliant POS.
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