Client Reviews on Brightwire Loans

    • 4.9
  • 32 Reviews

Most helpful positive review

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By Jay Chittenipat Oct 17, 2019

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Most helpful critical review

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By Oleg Aug 17, 2019

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Feedback:

Todd Harrington and Patrick Vida of Brightwire loans are amazing. They were much more than just a lending services agency. First of all, they are very thorough with their process. Right from the stage of pre approvals, they are very detailed and very thorough. It is not only important to have someone who are very thorough in their process, but also who understand your specific scenario, and work with you to give you the best advice and services. And that's what Todd and Patrick are. They are very accessible, very patient with all your queries and very detailed with their explanations. When you deal with Brightwire, you get a confidence that you are in the right hands.They are always thinking about the best options for you, and work with you to provide you with the best options. Todd goes over and above being just a lender, and works very collaboratively with everyone else keeping our interested in the center. Of course, all of this aside, they were able to source the best rates for me with the right terms. Would recommend Brightwire as a lending agency without any hesitation.

Feedback:

As first-time home buyers, this process was very daunting to begin, and my wife and I could not have been in better hands than we were with Todd. From the initial pre-approval all the way to the closing, Todd was attentive, communicative, professional, and knowledgeable. At each step in the process, Todd and Patrik were always easy to get in touch with, and seamlessly juggled all of the other professionals on our team to make things as smooth as possible for us at every turn. He never made us feel needy with our millions of questions, taking them all in turn and making spot-on recommendations to help us secure the best loan for our needs. He helped us to lower our closing costs below where we thought possible, and knew just when to lock in and get the best interest rate.Todd is a true professional, attending our closing in person, and clearing our loan for closing in only 17 days! I never would have expected a financial professional to be such an expert in holding our hands through the biggest financial decision of our lives. You can't go wrong with Todd, Patrik, and Brightwire!

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Throughout the arduous experience of being the sole purchaser of my 1st home, I often expressed to Todd and Patrik (and others) that "Brightwire has been one of the ONLY bright spots in this whole process." They provided personal attention throughout, from pre-qualification to closing day. They had the best rates, answered every question propmptly and clearly with re-assurance (I needed to hear,) simplified the whole process and were right on top of every detail. Their advice with regard to a survey even saved me money!! As a single female in today's world almost everyone tries to rip "us" off. It was comforting to have Brightwire in my corner, as they earned my trust.The sellers realtor and their attorney dragged everything out (from negotiation and acceptance of my initial offer all the way to confirming a closing date.) That made things difficult because I needed to be out of my apartment quickly. Even though "the other side" prolonged the process, from day one my realtor told me not to worry because Todd (& Patrik) would get it done in 21 days and they did. Todd even came to my closing! He didn't just make an appearance, he waited with me, (my realtor, attorney and the title company) for two hours as the sellers attorney never showed up. They all somehow got everything "in before the bell" instead of rescheduling the closing and then congratulated me on owning my new home. Run, don't walk to Brightwire!!

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Best advice i ever got. Just call them and talk to them and you will know what i mean.

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Genuine personality! Don't start your home loan process without calling BrightWire loans. Todd Harrington and his team has the knowledge and expertise to guide you through the process and most importantly won't let you down. He will steer you in the right path to get your loan approved. He delivers exceptional service from the moment you pick up the phone till the closing date, he will be there for you and looks out for your best interests.

Feedback:

Words cannot describe how incredibly grateful we are to have found Todd Harrington with Brightwire Loans!! As first time home buyers we were uneducated on the entire process let alone the ability to obtain a CONVENTIONAL mortgage loan.. Todd guided us through the entire process every step of the way. From our very first meeting he was extremely helpful and was able to share his extensive knowledge in a way that we could understand. He not only impressed us but impressed every other party involved including our lawyer and realtor. Todd was consistently knowledgable, efficient, responsive, and detailed in his work. He went above and beyond to ensure we had the best interest rate; even when that meant re-doing our entire loan to save us more money. It was very clear that Todd always had our best interest in mind. Anyone who is leaving a bad review likely is blaming Todd for things that are out of his control. He never disappointed us once. His communication..excellent. His customer service...excellent. He often replied within minutes or within the hour after emails or calls. He follows the market very closely and is simply a straight shooter. No B.S. He even attended our closing and gave us a nice gift ! Which from what I hear is unheard of..Another example of how much he cares about his clients..We cannot recommend him enough to everyone we know who is thinking about purchasing a home. If you are reading this and debating on contacting Todd..JUST DO IT! No strings attached even if its just for a consultation and you'll experience what we did. My wife and I are proud to say we now own a home at the age of 25 all thanks to Todd Harrington!!!! If I could leave 100 stars I would...

Feedback:

I had a continuous conversations both via emails and over the phone with that broker. I decided not to proceed with the application because of improper treatment of clients. Tone of agent is rude and non-professional. I spoke with Todd and he denied to maintain written communication with me. He said "Apart from you, I have hundred clients praying me for the mortgage. So I don't have time for communication over email"

Feedback:

My husband and I were first time home buyers, moving to the suburbs from the city, and didn't know where to start in the homebuying process. Todd patiently and helpfully explained the entire process to us, was constantly available for our questions, and helped us close on our first home in record time. Even our realtor and lawyer couldn't believe how quickly we were cleared to close!He was incredibly knowlegeble about all of the available programs and mortgage rate trends, and thanks to him, we were locked in to a fantastic rate for our loan. Bottom line- if you want to be sure you're getting the loan and interest rate that fits you best, I'm not sure how anyone could beat the service and expertise provided by Todd and Patrik.

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Todd and Patrik were the absolute best! Even after locking in, they were able to reduce our rate when the market rates went down. My husband and I are both teachers and after investigating all of the teacher specific programs, we found that Brightwire’s first-time homebuyer program had a much lower down payment, monthly payment, and closing cost. Todd and Patrik were available any time to answer questions that we had. Buying a house is very stressful and they made it so much easier on us. Todd even showed up to our closing, which made me feel so much more at ease. HIGHLY RECOMMEND Brightwire!

Feedback:

Brightwire Cleared My Loan for Closing in Only 13 Days!Not knowing the process (moved from VA to NJ), Todd and his team were amazing at explaining, keeping the process moving, clearing my loan in only 13 days, and being there at closing to help with any questions. I was told by my agent and attorney the timetable was not possible but Brightwire made it happen! This is how the home lending should be. I cannot recommend Brightwire enough.

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