Client Review on BOI Payment Acceptance

Feedback:

If you want card machine that works,avoid BOI ,ours stopped working just few month after we got it,now for 3 weeks we can't get replacement,and reason is unknown,they promised to fix it 2 weeks ago,then week ago,now this had to be sorted on Monday .Tueasday and no any sign of engineer, and not to mention 50min holding to get thru to customer service.With having a shop,we need card terminal that works not the one that lies down In the corner .Very disappointed,as we are also customers of BOI with all business accounts,now thinking to switch somewhere else.