Client Review on Bluefin Payment Systems, LLC

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Unorganized terrible customer service. As the business owner, their company messed up a large transaction and said they can do nothing about it. I speak to different reps everytime I call and it's like they have no clue I already spoke to them. Because they don't communicate to each other, they went ahead and processed a transaction that should not have gone through - and I was told repeatedly it will not go through, yet they did it anyways. Do not recommend them.*update. Yet again running into problems with them. They deem me as a high risk merchant and hold transactions of mine. Ive told them time again that large transactions are not unusual in this type of business and proved to them with my bank records how deep my savings and cash flow is. With the tens of thousands of dollars in transactions I do monthly and them making money off me, I can’t believe they still withhold my money. Oh and their manager flat out ignores me, what terrible service.