Client Reviews on Better Merchant Rates

Most helpful positive review
0 people found the following review helpful

Great, trustworthy processor who goes above and beyond befor..

By Alex February 24, 2016

I currently process with Better Merchant Rates, with an account on their Vantiv platform and I'm extremely satisfied. These guys…

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I currently process with Better Merchant Rates, with an account on their Vantiv platform and I'm extremely satisfied. These guys are on top of their stuff. Everything went smooth and they had everything prepared before we even questioned anything. They always, ALWAYS, answer their phones and Justin P. get things done above and beyond. It took some getting used to the new Ingenico EMV chip reading terminal they provided, but we stayed with it anyway, even after they offered to swap out the terminal with an updated version of our older Verifone without question! Great job guys! - Tom's Steakhouse (Melrose Park, IL)

Most helpful critical review
There are no negative reviews on Better Merchant Rates.
  • Alex
    Alex
    Client
    Level 1 Contributor
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    Alex
    Client
    Level 1 Contributor
    1 review
    0 helpful votes
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    POSITIVE Review
    Great, trustworthy processor who goes above and beyond before you have to ask!
    Reviewed on February 24, 2016
    Unverified Review
    Review Source
    Organic - Unincentivized
    Client For:
    Retail Processing in 2016

    Overall Feedback

    I currently process with Better Merchant Rates, with an account on their Vantiv platform and I'm extremely satisfied. These guys are on top of their stuff. Everything went smooth and they had everything prepared before we even questioned anything. They always, ALWAYS, answer their phones and Justin P. get things done above and beyond. It took some getting used to the new Ingenico EMV chip reading terminal they provided, but we stayed with it anyway, even after they offered to swap out the terminal with an updated version of our older Verifone without question! Great job guys! - Tom's Steakhouse (Melrose Park, IL)

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Updated Feb 24, 2016
Overall Rating
4.8
out of 5.0 | 1 reviews
  • Communication

    5.0

  • Responsiveness

    5.0

  • Quality of Service

    5.0

  • Value for Money

    4.0

  • Achieved Results

    5.0

Ratings Distribution

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