Client Review on Better Business Bureau Serving Delaware

Feedback:

The BBB has created an online public profile without a subscription to their website and organization and without our consent. First, they used bully tactics to get us to subscribe stating our rating would increase if we subscribed to BBB. We asked that we be removed after the agency posted personal information about myself and my personal residence address. They refused and said: '"The BBB will not be removing US Title Records from our national database as the company receives inquiries daily about the company." Furthermore, after being told they were going to transfer the file to Arizona (again, without our consent) the file remained with this office. We then discovered out that our positive reviews from our clients had been removed and only the complaints (all of which were resolved) remained for some reason. After several attempts to contact Tammy Jeandell, we received no response whatsoever.Due to the incredibly frustrating issues in dealing with the Delaware BBB, we would like our public company profile and private information removed from their database immediately. We have had a handful of complaints, all of which were resolved in nearly a decade of doing business. It appears that they are trying to bully us into being members or have some other unsavory agenda. This is not right.Please assist us,Anthony

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