Client Reviews on Benny's Pawn

    • 2.5
  • 17 Reviews

Most helpful positive review

0 people found the following review helpful

By TheNubGamer MASTER Jul 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Scott Brown May 16, 2019

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Feedback:

Manager is rude and has a huge ego, she wouldn't listen to me as I had spoken to a manufacturer about my item that I was trying to sell to them. She has a nasty attitude and will try to find a way to rip you off... Don't go to this Benny's unless you like huge ego, nasty attitude, rude people

Feedback:

The ladies there were friendly and reasonable for the most part. We have to understand that their business is to make 2-3 times what they are paying you for your items, that's how they make money. And is fast cash! so pretty much if you're not ready to take a lower offer then you must sale it privately like on OfferUp or LetGo ..but may take longer to sale.😕

Feedback:

Pretty chill, honestly it’s exactly what you expect from a pawn shop. Like any pawn shop, don’t come here if you expect to make plenty of money from a valuable object. I recommend coming for selling instrument or tech you know you can get rid of at a decent cost and just want something out of it.

Feedback:

Awesome customer service! Elvia helped me test various headphones and was very patient. She knows her stuff. I purchased a set of headphones for my nephew at a reasonable price. Will be going back for other electronic devices.

Feedback:

Great customer service, Excellent prices !! 👍

Feedback:

I made an offer on a firearm and it was accepted. I went in the following business day and they said c it had been more than 24 hrs and raised price by 100 dollars. Clearly the manager was unhappy w the offer and did everything to gloss over and erase the acceptance of the bid. She quoted a market price for the firearm in excellent condition, which it clearly was not.DONOT GO HERE

Feedback:

Went in there to buy a few electronic devices and some jewelry. Waited 20 minutes for someone to assist me. Nobody helped. And the was only one other customer there. Rediculous. Never again.

Feedback:

I went to Benny’s Pawn shop and Elvira was a great help. Made me feel comfortable without being judge.Thank you for giving me a fair price on my belonging. People there are very friendly and kind. The other representative that Has helped me in the pass is Manny and other girl with a ponytail which I don’t remember her name , but they are always friendly and kind. Thank You Benny’s Pawn shop for helping when I am in a bind.

Feedback:

Had a bad experience here yesterday. There's this rude lady that works there, I think she's the manager. She's older, short and stocky. I was there yesterday buying some movies. While i was paying, this other customer was trying to sell a 22 rifle to the rude manager lady. I overheard him say he only wanted $25 for it... So I turned to him and said ill buy it. So this rude lady turns to me and tells me that he can't sell his rifle like that and that i could get in big trouble for asking to buy it. Well... Anybody who understands firearm laws in Texas would know that private firearm sales are 100% LEGAL. I informed the rude lady that private firearm sales are legal in Texas, and she got mad that I knew more than her about firearm laws, so she told me I have to leave the store. Yeah... She got mad that I corrected her so she tried to kick me out of the pawn shop... Very professional right? This woman is the manager and she doesn't even know the laws to certain items she's selling. She's spreading misinformation about firearm laws, trying to tell me that I could get in big trouble for something that is 100% legal in Texas. Also, I am a paying customer at Bennys, I was there buying $20 worth of movies yesterday, and i frequently shop at all the different Bennys around El Paso and I've easily spent over $1000 there over the last couple years. So it wasn't right for this manager to threaten to kick me out of the store just because I corrected the misinformation she was spreading. She obviously doesn't value her customers, and she is more interested in protecting her huge ego instead of taking care of her customers. Just read the other 1 star reviews... This same female manager is mentioned several times, with other people talking about how rude she is. After this incident, I will never shop at this Bennys location again, and I would recommend that anyone else avoid this location as well. Don't waste your money on a rude manager who doesn't respect you as a customer.

Feedback:

Try to sell my bb gun they where going to give me $10

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