Beacon Credit Union
Client Reviews on Beacon Credit Union
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After dealing with Beacon Credit Union with lackluster experiences for the last 8 months, I’m happy to wave goodbye! They took over the Danville City Employees’ Federal Credit Union portfolio and have absolutely failed at delivering anything that resembles customer service. Incompetent, robotic, halfhearted service reps and nickel and diming business practices are so last century. When I explained my concerns and asked the rep, Sarah, why I should consider staying, she could only speak to their “cheap” products (aka every credit union’s value proposition). These cheapskates forced me to send them a 0.68 check because they didn’t process my final payment in a timely manner (that’s right, they don’t “do” electronic payments, yet they will charge you $3 per month for a paper statement). Never felt so good to say farewell. Do yourself a favor and steer clear of this hot mess express excuse of a financial institution. They get one star because zero isn’t an option. Bye, Felicia!
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Love the friendliness and the helpfulness especially around vacation time
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They have an excellent checking/debit account services. They could have a little better rates on saving accounts.
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Great service and people!
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Have a car loan. They have messed up the account several times.😡
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they will tell you one thing and its another then apologize for the lie. i would not recommend try another banking company.
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0 wasn't an option. Steer clear to avoid a headache.
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They are ok at the drive thru banking...but on the phone nope
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Been dealing with Beacon Credit Union for a little over a year now. They offered me a great auto loan rate considering my age and I'm always greeted with a smile when I walk in. Ask for Connor, he will take care of you
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