Client Reviews on Bankwest
Feedback:
THE WORST BANK EVER. They don’t have a customer service number for card problems and they decline transactions like there’s no tomorrow for no reason. Called to notify of travel so they don't decline our card while we're on vacation and they said it will likely decline. Hard to believe this is the type of service you offer. DO NOT BANK WITH THEM. Find another small town bank, this one is horrible.
Feedback:
I called and spoke to a VP at this bank (Hanover) a few months back inquiring about a line of credit for my successful business. He indicated that they could loan a certain percentage against receivables so I decided to go in and talk. Once I was there (1 day later), he changed his story and there was no ability to loan against receivables! I brought in my tax returns at his request and decided to proceed to see if they could set up a small line for us. That was August. It's now November 17th and I haven't heard a thing. In fact, I emailed this VP last week to request an update and to return my tax returns, but haven't heard back. While I understand that a lot of banks aren't lending money right now, I would think that they could at least communicate! A review of their website states their motto as "The community bank that cares about you." That's certainly not been my experience and will not use this bank or refer anyone that I know in the business community to them. Scott W.
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