Client Review on Bank2

Feedback:

Been over a week waiting on an updated approval letter. Bank2 to'd my broker it should be in last Monday. Then said it should be in by Friday. It is now Monday and no word. Suppose to close in 3 weeks.This is my 4th home I have bought over time and this has been the most frustrating purchase due to the lender. Of course bank2 won't talk to me. All communication has to go through my broker.I'm at the point where I want to kill this deal. Go with another lender, get a new pre-approval letter and find a different home. Only reason I have not done that yet is because I hav spent money on the inspection and will have to pay for appraisal if deal does not go through. Come on bank2. Get it together, get what needs to be done and service your customer. No reason to for an updated approval letter taking over a week. If these are the problems I'm having with this lender, I wonder what kind of problems I will have when they are actually servicing my loan. This is a VA loan. You don't treat people like this. It's not right.