Bank Of Ireland
Client Reviews on Bank Of Ireland
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Had the worst experience with this branch when I tried to open a bank account, clearly they didn’t want to help assist me at all. I received the worst service
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I have been dealing with this branch for around five years now and have always been treated in a very professional and friendly manner. Cannot recommend highly enough.
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My husband's experience with this branch is extremely bad. He tried to open a bank account 3 weeks ago. The staff that guided him is very unorganized, and just passing from one client to another not bringing anything to end. The online application we were doing online at their computer has a bug, te. if you want to see terms and conditions at the end of online process it simply interrupts your session and we had to do everything all over again. We gave documents they asked and waited from than for any information. 3 days ago went to same branch asking for as status of this account, the clerk just stated they don't know anything about that application and in a very impolite manner. Because of that behavior from a bank and their staff my husband cannot reach his wage money from a check he's been given (not having a bank account), because he could only cash it in branch, and cannot go to one because he has to be on his work every day til 5. I think they have at least an obligation to inform him on any issue through an e-mail or phone. Very bad experience from us, and we felt like being treated as 2nd order citizens.
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Very friendly and helpful staff in the bank. Good customer service.
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Good service
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Friendly staff
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