Client Review on Bank of America Mortgage

Feedback:

Went to the drive thru to deposit a check. Dianne was very rude insisting she could not make the deposit with my bank card and I should go to ATM. I advised her I did not like using ATM for deposit transactions. She insisted. I asked for a deposit slip she said I could not hold up the line. I pulled around completed the slip and came back to drive thru. She was clearly still with an attitude as she did not greet me a second time and I didn't bother to speak again either. Please counsel her on providing better customer service.